Event Services
Download Event Services fees and information
Merchandise Sales
All event merchandise sales are subject to 20% commission payable to EPCOR CENTRE for the Performing Arts unless otherwise negotiated.
Box Office
All tickets are exclusively printed through EPCOR CENTRE’s Box Office and must be arranged through the Booking Manager. See the Resources section for all ticketing fees and ticket order forms.
Catering
EPCOR CENTRE works exclusively with preferred caterers who are familiar with our environment and regulations. You are welcome to choose any of our caterers for your event. For the list of caterers and additional information please see Catering under the Resources section.
Bar and Beverages
All beverage service must be provided by EPCOR CENTRE. Third parties may not provide non-alcoholic or alcoholic bar services.
Cancellation Policy
All confirmed booking deposits are non-refundable. Any committed costs related to the cancelled event are charged to the licensee.
Smoking
EPCOR CENTRE for the Performing Arts is a non-smoking facility; violators are subject to The City of Calgary’s bylaw enforcement.
Security
Our security department is open 24 hours a day and located at Stage Door. Additional security will be assigned to any event deemed necessary at the licensee’s expense.
Technical Information
All technical information is required a minimum of two weeks prior to your event.
Society of Composers, Authors and Music Publishers of Canada (SOCAN)
SOCAN fees are the responsibility of the licensee (www.socan.ca)
Intermission Penalty
All Jack Singer Concert Hall performances without an intermission will incur a fee of $1000.00.
Front of House (FOH) Meal Penalty
For events where FOH staff work more than an eight hour shift, the licensee incurs the cost of $10 per person meal penalty.
Deposits
The full room rental deposit is required in order to confirm an event. An additional deposit may be requested two weeks prior to the event.